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Privacy Policy

Introducing Bit Social, the ultimate WordPress auto-poster and scheduler plugin that aims to central assets in an easy-to-manage manner, facilitate the setup of automation, and modernize publishing work streams. This Privacy Policy sets out how we collect, use, and protect your personal information when you use our website BitSocial This policy explains how we process your personal data.

Information we collect :

We collect information from you when you interact with our website, including:

Newsletter Sign-Up: When you choose to sign up for our newsletter, we collect your email address. This is the primary method by which we can send you regular updates. 
These emails will tell you everything about the latest versions of Bit Social, so you will know about all the updates or bug fixes. You will also get updates on new integrations that extend the capabilities of Bit Social plus announcements on new products that may be relevant to you.
You have the control to opt in or opt out of these communications at any time. Every email sent will include an option to unsubscribe, ensuring that you can stop receiving updates whenever you choose.

Account Creation: When you purchase Bit Social from our website, we ask for your username and email address. This information is essential for setting up your account on our platform. Your email address and username are used to establish your unique account, through which you can access, manage, and utilize our services.

From your account, we can deliver personalized services. This might include helping to keep track of your license details, providing support specific to your installation or offering advice based on your usage. Your e-mail address may also be used to convey information about your account or transactions with us (for example, changes in terms or policies; e-mail category notifications; account confirmations; purchase confirmations; reminders or security announcements; custom forms).

While installing and activating the plugin we collect the following: 

Server Information: 

  • Server Software: Information about the server software 
  • PHP Version: The version of PHP running on the server. 
  • MySQL Version: The version of MySQL database in use. 

WordPress Information:

  • Memory Limit: The memory limit set for WordPress.
  • Debug Mode: Whether WordPress debug mode is enabled.
  • Locale: The locale setting of WordPress.
  • Version: The version of WordPress installed.
  • Multisite: Whether the site is part of a WordPress multisite network.
  • Theme Information: Details about the active theme, including slug, name, version, URI, and author.

Additional Data:

  • IP Address: The IP address from which the site is accessed.
  • Local Installation: Whether the site is a local installation.
  • Skipped Status: Indicates if data collection was skipped previously.

Flows: Details about the actions and triggers set up within the plugin, including their status and count.

Social Media Information We Collect:

If you connect your third-party social media account to your Bit Social plugin, we may collect certain information stored in your social media account such as:

  • Facebook:

    Bit Social allows users to connect their Facebook accounts through our plugin. Through this process, we gain access to specific information on Facebook that is associated with your account. This information includes your profile image, display name, username, page ID, and access tokens for your account and managed pages. Additionally, we may collect your birthday and gender. It is important to note that we do not store any of this data. Our intention is solely to retrieve the necessary information and transmit it directly to your website.

  • LinkedIn:

    Bit Social offers the capability to connect your LinkedIn account through our plugin. By doing so, we can access specific LinkedIn information associated with your account. This includes your profile image, display name, username, account ID, access tokens, and managed companies. It is important to note that we collect this data solely to transfer it to your website without retaining any personal information.

  • Twitter:

    Bit Social offers the capability to connect your Twitter accounts through our plugin. By doing so, we can access specific Twitter information associated with your account. This includes your profile image, display name, username, secret ID, secret key, and managed companies. It is important to note that we collect this data solely to transfer it to your website without retaining any personal information.

Data Collection & Tracking Technology:

  • Third-party Apps: Bit Apps uses third-party apps like Google Analytics, Facebook Pixel, and Tawk.to for customer support and website monetization. These apps collect user interaction data on the website but do not store any personal data. Only the administration level has access to review this data, and it is not used for personal purposes.

  • Cookies: Bit Apps uses cookies for its affiliate program, enabling the tracking of affiliate links. Cookies contain the user's referrer information for affiliate link tracking.

Purpose of Data Collection:

  • To personalize your experience and meet your individual needs
    Your information helps us develop and customize the user experience in other ways. You can refuse cookies but if you do, some of the functionality of our website may not be available to you. We use data we have collected on you, which could be details like your past actions or interactions with our website to suggest content or features we think you will like, which can help you interact with our services.

  • To improve our website and the services we offer
    This type of issue we usually find by analyzing user behavior and feedback so that we can work to improve the user experience on our website (for example simpler navigation, and faster page loading times). We use the information to help us improve our existing services and to plan for new services. If for instance a lot of users use a certain feature, we could upgrade or make new ones.

  • To send periodic emails regarding your order or other products and services
    If you make a purchase, we'll use your email to send you confirmations, updates about the status of your order, and potentially follow-up to ensure satisfaction with your purchase. With your consent, we might send you emails about new products, special offers, or other information that we think you may find interesting.

  • To respond to customer service requests and support needs
    When you reach out for help, your information helps us provide personalized support. This might involve identifying your account, understanding the issue based on past activities, and offering effective solutions.

Protection of Information

The privacy of your personal data is important. We have implemented security measures to help protect against the risk of unauthorized access, disclosure, or data destruction.

Organizational controls: All employees are educated regarding our privacy policies and the necessity of confidentiality of personal data. We also conduct periodic checks & training to ensure continued awareness and adherence. We appoint an officer in charge of the data protection strategy and its implementation as well as compliance with privacy laws and regulations.

Physical Safeguards: Physical access controls to designated personal data storage areas are established and allowed for authorized individuals only. Data is backed up regularly and the backup is made available for restoration in case the hardware fails or a natural disaster or any other disruption.

Compliance and Monitoring: We conduct periodic audits of both our policies and our practices to discover and correct potential weaknesses. Our security measures meet statutory requirements for data protection laws and regulations that apply in our facilities, and we follow the development of these laws and work continuously to be in compliance and update our security practices when changes in regulation and standards occur.

Data Retention Policy:

Bit Apps retains user data as long as the user wants it to be stored. Users can delete their accounts or unsubscribe if they wish to do so.

Data Breach Policy:

In case of a data breach (loss, alteration, or exposure of user data), Bit Apps will take the necessary steps to notify affected users as soon as possible.

GDPR & User Rights:

Bit Apps respects GDPR guidelines and allows users to update, review, export, or delete their account details upon request.

Information Sharing

We ensure the highest standards of privacy At Bit Social. We affirm that we do not sell, trade, or transfer your personally identifiable information (PII) to outside parties for marketing, advertising, or similar uses.

Your Rights

You have the right to access, correct, or delete any personal information we have collected about you. You can also request a copy of the information by contacting us directly.

Access: You can request a copy of the personal data we hold about you to review or verify its accuracy.
Correction: If any of your information is incorrect, you have the right to request corrections to ensure it is accurate and up-to-date.
Deletion: In certain situations, you can request that we delete your personal data. This might apply if the data is no longer necessary for the purposes it was collected, or if you withdraw your consent.
Opt-Out: You have the option to stop receiving marketing communications from us at any time. Each marketing email we send includes an unsubscribe link that you can use to opt-out of future communications.

Changes to Our Privacy Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by posting the new Privacy Policy on this page. We encourage you to periodically review this policy to stay informed about how we are protecting the personal information we collect.

Support Policy

At Bit Social, we are committed to providing exceptional support to ensure a smooth experience with our WordPress auto-poster and scheduler plugin. Here’s how we handle support inquiries:

Response Time:

  • Business Hours: Our support team is available from 9:00 AM to 6:00 PM.
  • Working Days: We operate Monday through Thursday, as Friday is our day off.
  • Commitment to Timeliness: We strive to respond to all support inquiries within 1 to 2 working days. This timeframe allows us to gather any necessary information and provide a thorough response to your questions and issues.

Holiday Observance

Please note that during national holidays and other company-wide observances, response times may be longer than usual.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Privacy Team by email at support@bitapps.pro, or our contact page https://bitapps.pro/contact We are committed to working with you to obtain a fair resolution of any complaint or concern about privacy. If you do not receive acknowledgment of your inquiry or your inquiry has not been satisfactorily addressed, you can also lodge a complaint with the relevant regulatory authorities. We aim to respond to all inquiries within 48 hours.

Last Updated on July 07, 2024